PLEDRO.

Get Pledro

Launching soon. Back yourself.

Free to start · Apple Watch, Garmin, Whoop, Oura and more.

Support

Talk to
a person.

Every message lands with Pledro and a person reads it.

There is no chatbot in front of us and no ticket maze, just the two routes below.

In the app · fastest

Get help where it happened

Open Settings → Help, or use Get help on any challenge receipt.

What it covers

Support is built into Pledro. Filing from a receipt attaches the challenge ID and the record we need, so nothing has to be explained twice, and you get a reference for the request.

It covers An activity that didn’t count, a result or reward that looks wrong, wearable or syncing problems, reporting someone, account or privacy, or anything else.
What happens The request files with the team the moment you send it, with your reference. A person picks it up and replies by email.
By email

hello@pledro.co.uk

The same inbox the in-app requests land in.

Email Pledro

Worth knowing

Use it for anything, including waitlist and website questions, or if you can’t get into the app at all.

Worth including Your handle, and the challenge ID from the receipt if it’s about a challenge.
Waitlist removal Email from the address you signed up with and it’s deleted within 30 days.

The company

Who you are writing to.

Pledro is built and run by a small team in Nottingham.

There is no support company in between: the address below is the same inbox the in-app requests land in, and the people reading it are the people building the app.

Registered name Pledro Ltd
Company number 17397458, registered in England and Wales
Based in Nottingham, United Kingdom
Contact hello@pledro.co.uk

Before you write

The answer might already be here.

Questions Entries, rewards, verification and challenges, answered straight. Looking after you Caps, breaks, and what Pledro will never do to pressure you. Your data What this site collects and how the app treats analytics. The rules The terms the whole thing runs on, in readable English.

18+ for real-money entries · UK · Your limits, your rules

However you reach us, a person answers. Back yourself.